To reset your password, please ensure you perform the following steps:
- Visit https://rad.live/account/forgot-password
- Enter the email address you used to register your account on our platform
- An email will be sent to that address with a single-use link to reset your password
- When you click the link, you will be returned to a page on our site where you can enter a new password
Once those steps are completed in that order your password will have been changed and you will be logged in. Please contact us if you encounter any specific issues following those steps.
Note: passwords must be a minimum of at least six (6) characters and can contain any combination of letters, numbers, or special characters.